Privacy Notice

This Privacy Notice (“Notice”) details how Spinrollz and its associated subsidiaries (collectively referred to as “we,” “us,” or “our”) manage your personal data. This policy applies to all visitors to our website and registered account holders (“Players”).

The operator of this website serves as the Data Controller. We are responsible for determining the methods and purposes of processing your information. We maintain strict security protocols to ensure the integrity of your personal data.

• Contact Our DPO: For any inquiries regarding your privacy rights or this notice, please contact our Data Protection Officer at [email protected].

We collect information through three primary channels:

We use your information to:

• Deliver and improve our core services;
• Provide customer support and resolve disputes;
• Execute risk management, fraud detection, and AML screenings;
• Personalize marketing content and newsletters (where permitted);
• Ensure the technical security and intellectual property protection of our website.

In accordance with GDPR and relevant laws, we process data based on:

1. Contractual Necessity: To manage your account and fulfill our Terms and Conditions.
2. Legal Obligation: To comply with KYC/AML laws, court orders, and regulatory reporting.
3. Legitimate Interest: To defend legal claims, perform analytics for service development, and ensure responsible gaming.
4. Consent: To send direct marketing and customize promotions based on your gaming history.

Your data may be shared with:

• Internal Entities: Authorized staff and brands within our corporate group;
• Service Providers: Payment processors, cloud hosting, and customer support partners;
• Third-Party Specialists: Game providers, fraud prevention agencies, and analytics aggregators;
• Legal Authorities: Law enforcement or regulatory bodies upon official request;
• Corporate Transactions: Potential buyers or partners during mergers, acquisitions, or asset sales.

Personal data is retained for the duration of your active account status. Following account closure, we maintain information only as long as necessary to satisfy legal, tax, or AML obligations. Once no longer required, data is deleted or anonymized.

As a data subject, you hold the following rights:

• Access & Rectification: Request a copy of your data or correct inaccuracies;
• Erasure: Request data deletion when no legal reason for retention exists;
• Restriction & Objection: Limit processing under specific conditions or object to marketing/legitimate interest processing;
• Portability: Request your data in a structured, machine-readable format;
• Withdrawal of Consent: Revoke consent for specific activities at any time.

Complaints: You have the right to lodge a complaint with a supervisory authority in your EU member state. For internal assistance, please contact [email protected] or our DPO.

To provide a more personalized and efficient experience, we use cookies, web beacons, and similar tracking technologies.

• Consent: We will ask for your permission before using non-essential cookies. Essential cookies, necessary for site functionality, do not require prior consent;
• Functionality: These tools help us remember your preferences, analyze traffic, and improve site performance;
• Management: You can modify your cookie settings through your browser at any time. For full details, please consult our dedicated Cookie Notice.

Your personal information may be processed in countries outside the European Union (EU) or the European Economic Area (EEA). In such cases, we ensure your data remains protected by:

• Transferring data to jurisdictions recognized by the European Commission as having adequate protection levels;
• Utilizing Standard Contractual Clauses (SCCs) and other legally approved safeguards to maintain consistent security standards across borders.

We implement robust administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or disclosure.

• Risk Management: While we use advanced encryption and security protocols, please note that no digital transmission is entirely secure;
• Continuous Monitoring: We regularly review our security measures to ensure they meet modern industry standards and counter emerging threats.

In the event of a merger, acquisition, sale of assets, or corporate restructuring, your personal data may be disclosed or transferred as part of the transaction.

• Continuity: The successor entity will continue to handle your data according to this Privacy Notice unless you are notified otherwise or provide new consent.

If you have questions about this notice, our data practices, or wish to exercise your legal rights, please reach out via:

• Customer Support: [email protected];
• Data Protection Officer: [email protected].

This Privacy Notice is subject to periodic updates to reflect changes in our services or legal requirements. The most recent version will always be posted here with a clear “Last Updated” date. We encourage you to review this page regularly to stay informed about how we protect your privacy.